Current positions available:

Customer Service Representative Position

General Purpose:

Entry level customer service position with the Tax Collector’s office. Employee will process the following services: driver’s licenses, title and registrations, disabled parking placards, dealer work, hunting and fishing licenses, property tax payments, and local business tax applications.

Hours of work: 8:00 AM to 5:00 PM Monday to Friday; 10:00 AM to 7:00 PM Tuesday, once every 6 weeks.

Examples of duties and responsibilities:

• Enforce office policies meant for customers
• Refer to procedure manuals when assisting customers
• Assist drive-thru customers
• Handle documents presented by customers in a secure and discreet manner
• Understand, explain, and enforce Real-ID requirements
• Issue driver’s licenses and identification cards
• Process title and registration work
• Issue fishing licenses
• Process and collect local business taxes
• Collect property tax payments

Qualifications:

• High School Diploma or equivalent
• 35 words per minute typing skills
• 2 years of customer service (preferred)
• Familiar with Windows and Office Suite

Knowledge, Skills & Abilities:

• Attention to detail
• Accept and apply constructive criticism from manager and peers
• Multi-tasking and able to prioritize
• Time-management
• Critical thinking
• Clearly communicate and understand information in English, both orally and in writing
• Have a flexible schedule (when necessary)
• Must have a valid driver’s license
• Able to travel between locations (when necessary)

SELECTED APPLICANT MUST PASS DRUG TESTING AND BACKGROUND CHECK.

Please send us your resume at applications@irctax.com.