Carole Jean Jordan
Tax Collector

Career

Current positions available:


Customer Service Representative Position

General Purpose:

Entry level customer service position with the Tax Collector’s office. Employee will process the following services: driver’s licenses, title and registrations, disabled parking placards, dealer work, hunting and fishing licenses, property tax payments, and local business tax applications.

Hours of work: 8:00 AM to 5:00 PM Monday to Friday; 10:00 AM to 7:00 PM Tuesday, once every 6 weeks.

Examples of duties and responsibilities:

  • Enforce office policies meant for customers
  • Refer to procedure manuals when assisting customers
  • Assist drive-thru customers
  • Handle documents presented by customers in a secure and discreet manner
  • Understand, explain, and enforce Real-ID requirements
  • Issue driver’s licenses and identification cards
  • Process title and registration work
  • Issue fishing licenses
  • Process and collect local business taxes
  • Collect property tax payments

Qualifications:

  • High School Diploma or equivalent
  • 35 words per minute typing skills
  • 2 years of customer service (preferred)
  • Familiar with Windows and Office Suite

Knowledge, Skills & Abilities:

  • Attention to detail
  • Accept and apply constructive criticism from manager and peers
  • Multi-tasking and able to prioritize
  • Time-management
  • Critical thinking
  • Clearly communicate and understand information in English, both orally and in writing
  • Have a flexible schedule (when necessary)
  • Must have a valid driver’s license
  • Able to travel between locations (when necessary)


SELECTED APPLICANT MUST PASS DRUG TESTING AND BACKGROUND CHECK.

Please send us your resume at applications@irctax.com.